"Our patisserie and boulangerie had been running for nine years when Ross came on board as our strategic adviser in January 2016. We were struggling and lacked strategic input, were running outdated systems and feeling that it was make or break time.

 

Luckily for us, Ross helped us turn the business around.  Our turnover and profitability have exceeded all expectations, and we are getting stronger day-by-day.  We now are pushing forward with marketing, re-branding, have changed our invoicing system and have robust HR systems in place. We have regular productive monthly Board meetings with detailed financial monitoring and are working towards manageable two weekly goals. Our team is much stronger and positive as we now have a clear direction. 

Ross started with us one day a month, increasing over time as the business grew. He is generous with his time, is open, engaged and really listens to our concerns and ideas. Ross has a wealth of experience in the high-end food sector and offers considered advice. He is always respectful, enthusiastic and involved. He has great attention to detail, is highly supportive and is a genuinely nice guy. 

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Honestly, we would not be where we are without him, and we would not have the confidence to push forward with our expansion plans.

I have no hesitation in recommending him as a strategic adviser. Do not wait - investment will more than pay its way later in terms of profitability."

- Mary Gatineau
Director Gatineau, Oxford.